Health Care Customer Service Basics

Health Care Administrative Assistants are trained on the Electronic Health Record (EHR), assisting in managing the day to day operations of a medical facility, checking patients in, verifying patient insurance, and providing quality customer service to patients. This certificate will focus on computers in healthcare including the EHR, customer service in health care, and medical terminology. Students will receive the basics for an entry level position in health care administrative assistance.

Requirements

Required Courses

HPR 101	Customer Service in Healthcare	2
HPR 116	Computers in Health Care	1
HPR 208	Medical Record Terminology	2
Total Credit Hours:		5

Total Credit Hours: 5