2018-2019 Catalog

Payments & Refunds

The cashier's office at each campus collects all payments for tuition and fees, and disburses student refunds. Each semester, the college sets a date by which payment must be received for course enrollments. This date is known as the payment deadline and can be found at https://www.frontrange.edu/tuition. Regardless of the payment method (financial aid-grants, scholarships or loans; Deferred Payment plan; third party payment; or payment in full by student, parent, or other), it is the student's responsibility to ensure that payment to cover all tuition and fees is made prior to the published deadline. For enrollments that take place after the published payment deadline, the student assumes financial responsibility for all associated tuition and fees. If payment is not received by the published deadline, the student risks being dropped from all courses for non-payment (or underpayment), and may only re-enroll if space is available in desired courses. Please note that changes to the student's schedule can result in an outstanding balance. Payment plans are available for full or partial balances, see Deferred Payment below. Even though FRCC intends to drop students who do not pay by the payment deadline, the college cannot guarantee that classes will be dropped for unpaid accounts. Students are responsible for dropping classes they do not intend to attend even if they do not pay on time. Payment options include:

- Mail the payment (check or official employer/agency authorization only) to the Cashier's Office. Payment must be received by the deadline.

- In person at the Larimer, Boulder County and Westminster Cashier's Offices by cash, check, money order, Visa, MasterCard, Discover or official employer/agency authorization. Please note: only checks or money order payments are accepted at Brighton Center.

Online by accessing your student account through eWOLF with Visa, MasterCard, Discover, or American Express.

- Sign up for a Payment Plan in eWOLF.

- Financial Aid offered loans must be accepted in the Student Dashboard on eWOLF, with all additional requirements completed. Any amount not covered by Financial Aid awards will be the student's responsibility and is due by payment deadline or based on the deferred payment plan set with the College.

Payment Plan

Students may elect to pay tuition and fees over the course of one semester by signing up for a payment plan with Nelnet Business Solutions. All payment plan arrangements are created online in eWOLF. For more information go to https://www.frontrange.edu/payment.

You need to know:

- By signing up for a payment plan, a non-refundable service fee will be charged.

- If you withdraw from courses after the drop/refund period, you are still responsible for completing your payments.

- You will not be dropped from your current semester’s classes if you fail to make payments on your payment plan. However, a financial hold will be placed on your account, and you will be dropped from courses in future terms for which you have already enrolled. FRCC and a collection service will pursue unpaid balances and you will be held responsible for any collection charges.

- If you have a financial hold on your account, you are not eligible to register.

Financial Obligations

Financial obligations are due and payable to the college when incurred and are payable by the established payment deadlines. An authorized third party may be billed for tuition and fees; however, ultimate responsibility for payment remains with the student.

Students who are financially obligated to FRCC—whether through an outstanding account balance, returned financial aid, a third party promise to pay, outstanding deferred payment, or failure to account for college property in their possession—are not issued an official transcript or allowed to register for additional courses until payment is made. In accordance with state policy, all delinquent student financial obligations, including those from improper withdrawal/drop procedures and the loss of previously awarded financial aid, are referred to the state's central collection service.

Bad Checks

Returned checks constitute nonpayment. If a check is returned prior to the official drop date due to insufficient funds or stop payment, the student is dropped from all classes and charged a $17 bad check fee. A hold will be placed on the student's transcript and future registration. If a check is returned after the official drop date, the student will not be dropped from classes and will be responsible for all outstanding tuition, fees, bad check fees, and resulting collection charges. A hold will be placed on the student's transcript and future registration.

Credit Card Charge Backs

A Credit Card charge back constitutes non-payment. If your credit card charge is reversed before the drop date, you may be dropped from all of your classes and will be charged a $15.00 fee. A hold will be placed on your transcript and future registration. If your credit card charge is returned after the drop date, you will not be dropped from your classes. You will be responsible for all outstanding tuition, fees, delinquent accounts, credit card charge back fees, and resulting collection charges. A hold will be placed on your transcript and future registration.

Tuition and Fee Refunds

Students may receive a refund of tuition and fees for any course dropped by the drop deadline or for any courses the college cancels. The payment plan fee is non-refundable. No refunds are given after the drop deadline. Students receiving financial aid may have their aid adjusted and should check with the Financial Aid Office prior to dropping a course. Student receiving Veteran Administration Educational Benefits should talk to their Veteran Services Advisor prior to dropping a course.

All refunds will be issued electronically based on the selected BankMobile refund preference chosen by the student. All students age 17 years and older will be mailed a BankMobile refund preference selection kit upon their first enrollment in the college. The student can choose to activate the BankMobile Vibe account as a refund preference. Students may select to have their refunds credited to their existing bank account via ACH transfer, or may request a paper check to be mailed. If a preference is not selected, the refund will be issued as a paper check. Refunds for the current semester begin after the last day to drop for the full semester. Credit card payments will be refunded to the original credit card used for payment, whenever possible. For more information, go to http://www.frontrange.edu/paying-for-college/refunds.