My Academic Plan
Program Description
This program is designed for students wanting to complete a one-year (two semester) Certificate in Public Safety Dispatch and enter the workforce. Students explore skills in listening, empathy, multi-tasking, leadership, problem solving, typing, and computer-aided dispatch software. Students will learn the unique skills required in emergency telecommunications. Students will acquire the core knowledge needed to communicate with someone until help arrives on the scene. Students will learn to apply their skills in an internship. This program includes the Fundamentals certificate. Completing the Public Safety Dispatch (PSD) certificate provides a career path with considerable knowledge of the criminal justice system, communications, emergency management, and public safety protocols – all of which are highly relevant to working as a 911 dispatcher.
Learn more about this program.
Program is designed for students wanting to complete a one semester Certificate in Fundamentals of Public Safety Dispatch and directly enter the workforce.
Program is designed for students wanting to complete a one semester Certificate in Fundamentals of Public Safety Dispatch and directly enter the workforce.
First Semester
Courses are displayed to show the fastest path to your award and should be completed in the order listed. If you are unable to complete all courses listed in a semester, complete as many courses in this sequence as your schedule allows. If you have questions or concerns about your MAP, please see your Pathways Advisor.
Second Semester
Courses are displayed to show the fastest path to your award and should be completed in the order listed. If you are unable to complete all courses listed in a semester, complete as many courses in this sequence as your schedule allows. If you have questions or concerns about your MAP, please see your Pathways Advisor.
| CRJ 280 | Internship | 1 |
| CRJ 201 | Emergency Dispatching | 5 |
| EMS 115 | Emergency Medical Responder | 3 |
| GEN EDU | PSY 249, CRJ 257, or COM 220 | 3 |
| Total Credit Hours: | 12 |