My Academic Plan
Program Description
This program is designed for students wanting to complete a one semester Certificate in Fundamentals of Public Safety Dispatch and enter the workforce. Students explore the criminal justice system, emergency communication, and understanding human behavior. Students will learn the basics of policing, psychology, stress management, and dealing with people in stressful times. Initial and ongoing training is an essential component of a 911 dispatcher’s career. The most significant training often occurs within a 911 dispatcher certification program, either through the state, a national association, or a combination of the two.
Learn more about this program.
First Semester
Courses are displayed to show the fastest path to your award and should be completed in the order listed. If you are unable to complete all courses listed in a semester, complete as many courses in this sequence as your schedule allows. If you have questions or concerns about your MAP, please see your Pathways Advisor.